Conflict, difference, disagreement, even misunderstanding can arise unexpectedly during the course of anyone’s day.
While remaining civil is not always easy, hate and fear are neither the natural nor necessary responses to difference. Nevertheless, we get triggered, sucked into an argument we didn’t see coming, propping one set of facts up against another with neither side listening, and eventually wondering what the hell just happened. We can come together again, though, and participating in a non-judgmental conversation on matters of importance gets us started. LEAPFROG presents the combined wisdom of many on how to be heard -- and how to hear -- without judgment. That's when the magic happens.
Anyone watching news shows where guests are reduced to shouting over each other can attest to this loss of civility.
As important as politics are, this booklet is not limited to political conversations. The ideas given here can be applied to any conversation you deem “difficult,” from marital disagreements and parent-teen clashes to neighborhood standoffs and workplace disputes. And so, perhaps a more inclusive subtitle would be, How to Hold a Difficult Conversation at a Difficult Time.